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INDIA INFORMATION: What is Consular Services Management System (MADAD) ?

 What is Consular Services Management System (MADAD)  ?

Consular Services Management System (MADAD) is set up for Indian citizens to register and track complaints related to consular services offered by Indian embassies (missions/posts) abroad.

Complaints under the following categories will be considered

  • Asylum Cases
  • Birth Certificate
  • Compensation
  • Contract Problems
  • Domestic Help
  • Dubious Job Letter/Employer/Company
  • Fraudulent Calls/Emails
  • Imprisoned Abroad
  • Marital Disputes
  • Mortal Remains
  • No Obligation to Return to India (NORI) Certificate
  • OCI Card Related Issues
  • Passport Issues Abroad
  • Physical Abuse
  • Recruiting Agent
  • Repatriation
  • Salary / Dues
  • Seafarer Issues
  • Sexual Abuse
  • Sponsor Problems
  • Student Issues
  • Whereabouts Unknown
  • Worker Abuse

MADAD Portal:

MADAD at  madad.gov.in is an online portal run by the Ministry of External Affairs for Indians living outside India. Here, you can understand what the portal does and how you can use it as a current or interested NRI.

For detailed reading, please go through the following:

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